Tech Support Representative ? Cebu in Oslob, Central Visayas

Pangalan ng kumpanya:
Convergys Philippines Services Corporation
Uri ng Posisyon:
Full-time

Get more out of your skills by being a technical support specialist! Being a techie pays off!

Requirements:
We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field (preferably in IT or any related field)
Excellent communication skills in English
We need candidates who are familiar with basic computer operations
Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
Has an ability to deliver information at customer's knowledge level in an understandable manner
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
We need candidates who are dependable, keen on details and have strong customer service orientation.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in Cebu City.